The St. Regis Signature Butler Service
Butlers have been a part of the St. Regis brand story since John Jacob Astor IV set out to build 'The finest hotel in the world' and knew to do that, he would need a spectacular service philosophy. The St. Regis Butler was born, out of a need to fulfill every guest’s desire – as if it were second nature.
Today, with over 100 years experience, no request is too small or unattainable to fulfill at any hour. The St. Regis Butler ensures that unique preferences are known and understood in every detail and at every St. Regis hotel just as John Jacob Astor had envisioned it so many years ago.
Two of our core values, Uncompromising and Bespoke, speak directly to the individual service provided by our world class Butlers; world class and unique, as no other hotel brand has a system-wide commitment to this particular school of excellence.
At The St. Regis Florence, guests staying in Premium Deluxe Arno River View Rooms and all suites enjoy impeccable signature St. Regis Butler services.
SIGNATURE SERVICES: AVAILABLE IN SUITES ONLY
- Unpacking & Packing: Allow a St. Regis Butler to take care of the unpacking and storage of your luggage so you may simply relax and enjoy your time in Florence. Before you depart, contact the Butler Service Desk to assist with gathering and folding your garments for the journey home.
- Beverage Service: Upon arrival at The St Regis Florence, allow a St. Regis Butler to arrange coffee or tea service in your room. If you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea, and provide the day's newspaper and weather forecast of Florence.
- Garment Pressing: Once unpacked, let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly. Two garments may be pressed complimentary.
- Service Desk: Honored to carry on a century of tradition of making guests feel at home, the St. Regis Butler Service Desk is available at every St. Regis hotel around the world. Should you need anything, at any time, please use the guest room phone to dial the St. Regis Butler Service Desk for prompt assistance.
- eButler: During your stay, whether you are inside or outside the hotel, St. Regis Butler Service is accessible at any hour via email. Simply send your request and allow the Butler Service Desk to assist.
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