The St. Regis Signature Butler Service
Butlers have been a part of the St. Regis brand story since John Jacob Astor IV set out to build 'The finest hotel in the world' and knew to do that, he would need a spectacular service philosophy. The St. Regis Butler was born, out of a need to fulfill every guest’s desire – as if it were second nature.
Today, with over 100 years experience, no request is too small or unattainable to fulfill at any hour. The St. Regis Butler ensures that unique preferences are known and understood in every detail and at every St. Regis hotel just as John Jacob Astor had envisioned it so many years ago.
Two of our core values, Uncompromising and Bespoke, speak directly to the individual service provided by our world class Butlers; world class and unique, as no other hotel brand has a system-wide commitment to this particular school of excellence.
At The St. Regis Florence, guests staying in Premium Deluxe Arno River View Rooms and all suites enjoy impeccable signature St. Regis Butler services.
SIGNATURE SERVICES: AVAILABLE IN SUITES ONLY
Upon arrival, allow a St. Regis Butler to arrange coffee or tea service in your room. And if you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea as well as the day’s newspaper and weather forecast. Complimentary in-room coffee or tea service is available at any point during your stay.
Unpacking & Packing Services:
Allow a St. Regis Butler to take care of the unpacking and storage of your luggage—so that you can simply relax and enjoy. Similarly, before you depart, simply contact the Butler Service Desk to dispatch a butler to assist with gathering and folding your garments to prepare your luggage for the journey home.
Once unpacked, simply let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly. Generally, two garments may be pressed complimentary.
For all other wishes or requests, St. Regis Butler Service is pleased to assist.
During your stay, whether you are inside or outside the hotel, St. Regis Butler Service is accessible at any hour via email. Simply send your request and allow the Butler Service Desk to assist.
Welcome and Allow me.