The St. Regis Florence

4.8 (254 reviews)

Piazza Ognissanti 1, Florence, 50123, Italy   •  Weather:    •   Local Time:     •  Phone: (39)(055) 27161  

4.8

The St. Regis Butler Service

A St. Regis Signature since 1904

St. Regis Butler Service has been a treasured hallmark of the St. Regis experience since the very first guests were welcomed in 1904when Colonel John Jacob Astor IV, debuted his hotel, The St. Regis New York. His vision, creating “the finest hotel in the world” - exceptional service by an equallyexceptional staff. This commitment to excellence was personified by the signatureSt. Regis Butler, who embodied that spirit then and still does today.

Building upon more than 100 years of legendary service, today’s St. Regis Butler acts as a trusted personal assistant who anticipates and attends to any and every guest need; poised and ready to give you back time, be it an extra hour at the spa while the butler packs your bags or a salvaged morning to work on a presentation while the butler packs and ships materials to your next destination.

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From a forgotten travel item, to a perfectly ironed suit ready for an important meeting, to a favorite book at hand for an evening read, or a thoughtful, last minute gift for a loved one, no request is too small or unattainable no matter the hour of the day. Subtle details, tailored gestures, genuine warmth. Time, after all, is the ultimate luxury.

Meet the team >

Read our butler stories >

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Butler Service Desk & E-Butler
Honored to carry on a century of tradition of making guests feel at home, the St. Regis Butler Service Desk is available, should you need anything, at any time, please use the guest room phone to dial the St. Regis Butler Service Desk or mail the St. Regis e-butler for prompt assistance.

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Beverage Service
Upon arrival, allow your St. Regis Butler to arrange coffee or tea service in your room. If you wish, the St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea, and provide the day's newspaper and weather forecast.

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Unpacking & Garment Pressing
Allow your St. Regis Butler to take care of the unpacking and storage of your luggage. Let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly.

Learn more about our St Regis Rituals and Traditions.

Guest Reviews

Hear from our guests about their stay from 254 verified guest reviews

Authentic Reviews

96%of our guests
recommend this hotel

NewYorker23

My wife and I thoroughly enjoyed our stay at the St. Regis. The decor of the hotel, from the lobby, to the bar, to the rooms and bathrooms, are beautiful - classy, stylish and not too overly stuffy. In addition, the staff was incredibly attentive and friendly, always looking for ways to be helpful, responsive, and kind. We loved the perks, like welcome drinks, chocolates left on our bed, the free coffee every morning (great for two American coffee addicts like me and my wife), and the offer to press 2 items each day per person. We felt like VIP during our stay and express our gratitude to the attention to detail, and strive for perfection from the hotel staff and management. Our only minor complaint is the quality of the gym, which was a tiny room with little ventilation, no music, and one t.v. Also, the t.v. channels available leave a bit to be desired (mostly only foreign language news channels only). Need an English speaking movie channel.

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4.8 /5

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