A St. Regis Signature since 1904
Butler Service has been a treasured hallmark of the St. Regis experience since the very first guests were welcomed in 1904when Colonel John Jacob Astor IV, debuted his hotel, The St. Regis New York. His vision, creating “the finest hotel in the world” - exceptional service by an equallyexceptional staff. This commitment to excellence was personified by the signature St. Regis Butler, who embodied that spirit then and still does today.
Building upon more than 100 years of legendary service, today’s St. Regis Butler acts as a trusted personal assistant who anticipates and attends to any and every guest need; ready to give you back time, be it an extra hour at the spa while the butler packs your bags or a salvaged morning to work on a presentation while the butler packs and ships materials to your next destination.
From a forgotten travel item, to a perfectly ironed suit ready for an important meeting, to a favorite book at hand for an evening read, or a thoughtful, last minute gift for a loved one, no request is too small or unattainable no matter the hour of the day. Subtle details, tailored gestures, genuine warmth. Time, after all, is the ultimate luxury.
Butler Service Desk & E-Butler
Honored to carry on a century of tradition of making guests feel at home, the St. Regis Butler Service Desk is available, should you need anything, at any time, please use the guest room phone to dial the St. Regis Butler Service Desk or mail the St. Regis e-butler for prompt assistance.
Upon arrival, allow your St. Regis Butler to arrange coffee or tea service in your room. If you wish, the St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea, and provide the day's newspaper and weather forecast.
Unpacking & Garment Pressing
Allow your St. Regis Butler to take care of the unpacking and storage of your luggage. Let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly.
Hear from our guests about their stay from 284 verified guest reviews
96%of our guests
recommend this hotel
Although disappointed that our reservation at the Winter Garden Restaurant was cancelled due to a convention dinner, we enjoyed every other aspect of our stay at the hotel. The Concierge Staff was particularly noteworthy and the best we have experienced during our month-long travels around Italy.